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However, the Complaints Team had found four bets that breached the casino’s terms in the player’s betting history. The casino had been asked to provide further information regarding these bets, but they had not responded. The player państwa asked owo obtain the full history from the casino so that the situation could be further investigated.
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Unfortunately, without confirmation from the player about having received her winnings, we had to reject the complaint. The player from Poland had deposited ZŁ stu at an online casino, expecting to receive a 50% premia and stu Free Spins. The casino’s on-line chat informed the player that he did not qualify for the nadprogram due to high bonus turnover. The player had sought a refund of his deposit but was told by the casino that he had to trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose to continue playing with these funds.
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Withdrawal Of Player’s Winnings Has Been Delayed
We advised the player owo be patient and wait at least czternaście days after requesting the withdrawal before submitting a complaint. Despite multiple attempts to contact the player for further information, istotnie response państwa received. Consequently, the complaint państwa rejected due jest to hellspin lack of communication. The proliferation of gambling enthusiasts in Canada today remains an exciting development. Currently,leading operators like HellSpin Casino Canada are remarkably redefining the gambling landscape.
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However, after attempting jest to withdraw the winnings, the casino had closed her account, alleging third-party involvement. Despite her providing documentation and credit card verification, the issue persisted. We clarified that according jest to the casino’s rules and our Fair Gambling Codex, players should have only used payment methods registered in their own name.
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